Because for most customers the Linux operating system is new and there may be questions or adjustments needed, we have a one-click remote help system with which we take over the computer.
This is useful for installing printers, scanners or additional special software, for example. Written questions can be submitted via our service ticket system
teamviewer prepare howto in Ubuntu video
ubuntu: In the dash search for teamviewer and click on teamviewer logo:
In linux-mint search for teamviewer and click on logo
When not installed Teamviewer will install after providing password.
After that accept teamviewer license
Fill in teamviewer's ID and paswoord and the linux user' password in the popup "Teamviewer data" and hit ok.
Now we can access your computer. After closing teamviewer, the remote system is terminated.